Employee Customer Care Center Italy (m/f/d)

The ALTANA Group develops and manufactures high-quality, innovative specialty chemical products. With us, you can help shape many important details of the world of the future. Our four divisions BYK, ECKART, ELANTAS, and ACTEGA have set worldwide standards in their markets. Our innovative products enable companies to develop technologies of the future today, technologies that make life easier, safer, and more comfortable. With sales of more than 2 billion euros, we are one of the world‘s most innovative, fastest-growing, and most profitable chemical companies. We currently employ about 6,000 people who have good ideas for the world of the future. Discover your decisive plus for your future. Bringing you many advantages.

The BYK division manufactures innovative additives as well as testing and measuring instruments for the coatings and plastic industry, and provides for surface gloss and scratch resistance. Today the company employs more than 1,800 people worldwide and forms part of the ALTANA Group. BYK Instruments can effectively evaluate the quality of color, gloss and appearance as well as the physical properties of paint, plastic and paper products as an important part of quality control.

Employee Customer Care Center Italy (m/f/d)

Your task structure

You will assume responsibility for the telephone advice and support of our Italian customers as well as the acquisition and clarification of quotes, orders and invoices. You will implement marketing and telesales campaigns, process customer data in our CRM system and take on customer acquisition. In addition, you will cooperate closely with our international and national Sales Managers. You will be either working in Geretsried or Milano.

Your recipe for success

Working experience in sales and administration of office processes | responsible and organized | markedly commercial profile | friendly on the telephone | fluent written and spoken Italian | good written and spoken German and English skills | proactive, flexible and capable to take initiative and make decisions | team player | management capacity | knowledge of MS Office and CRM software | experience in telemarketing preferred

Your spectrum of advantages

In the ALTANA Group, you will work in a unique culture of innovation where the utmost importance is attached to promoting individual ideas and abilities as well as open, trusting interaction. BYK-Gardner offers you a lot of advantages. In detail: pleasant-sized operations where employees get to know each other personally and exchange ideas, extensive interdepartmental initial training, short information and decision-making paths, comprehensive further education and training offers, flexible working hours with flextime, and impressive compensation with good employee bene ts and pension plans.

We invite you to get to know us better and to join our team. Please send us your application via our jobmarket:

BYK-Gardner GmbH | Personal | Edith Bartosch | Lausitzer Straße 8 | 82538 Geretsried | Tel. +49 8171-3493-318 | | 

ALTANA AG and its subsidiaries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job number: 320/02/03

Legal entity: BYK Gardner GmbH

Location: Mailand

Area of operations: Marketing & Vertrieb allgemein

BYK Gardner GmbH